Terms of service
Terms of Service
Last Updated: December 25, 2025
This website, www.donrams.com, is operated by Medianext Ad Limited. The terms “we,” “us,” and “our” refer to Donrams.com. We offer this website, including all information, tools, and services, conditioned upon your acceptance of these Terms of Service (“Terms”), including additional terms, conditions, and policies referenced herein or available by hyperlink. These Terms apply to all users, including browsers, vendors, customers, merchants, and contributors of content.
Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree, you may not access the website or use any services. For any questions, contact us at support@donrams.com.
1. Online Store Terms
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you have given consent for your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose or violate any laws in your jurisdiction (including copyright laws). You must not transmit any worms, viruses, or destructive code. A breach of these Terms will result in immediate termination of your services.
2. General Conditions
We reserve the right to refuse service to anyone for any reason at any time. Your content (excluding credit card information) may be transferred unencrypted and adapted to technical requirements of networks or devices. Credit card information is always encrypted during transfer. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission. Headings in this agreement are for convenience and do not affect the Terms.
3. Accuracy, Completeness, and Timeliness of Information
We are not responsible if information on this site is not accurate, complete, or current. The material is provided for general information only and should not be relied upon without consulting more accurate, complete, or timely sources. Historical information is not current and is provided for reference only. We reserve the right to modify site contents at any time without obligation to update information. You are responsible for monitoring changes to our site.
4. Modifications to the Service and Prices
Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part) without notice. We are not liable for any modification, price change, suspension, or discontinuance of the Service.
5. Products or Services
Certain products or services may be available exclusively online and are subject to our Return and Refund Policy. We strive to display product colors and images accurately but cannot guarantee your monitor’s display accuracy. We may limit sales to any person, region, or jurisdiction and restrict quantities at our discretion. Product descriptions and pricing may change without notice. Any offer is void where prohibited. We do not warrant that products or services will meet your expectations or that errors will be corrected.
6. Accuracy of Billing and Account Information
We may refuse any order and limit or cancel quantities purchased per person, household, or order, including orders using the same account, credit card, or billing/shipping address. We may notify you of changes or cancellations via the email or billing address/phone number provided. You agree to provide current, complete, and accurate purchase and account information and to update it promptly. For more details, see our Return and Refund Policy.
7. Optional Tools
We may provide access to third-party tools “as is” without warranties or endorsements. Your use of these tools is at your own risk, and you should review the third-party provider’s terms. New services or features added to the website will also be subject to these Terms.
8. Third-Party Links
Our Service may include third-party content or links to third-party websites. We are not responsible for their content, accuracy, or any harm or damages related to their use. Please review third-party policies before engaging in transactions. Complaints about third-party products should be directed to the third-party.
9. User Comments, Feedback, and Other Submissions
If you submit comments (e.g., contest entries, ideas, or suggestions), we may use them without restriction, including editing, publishing, or distributing them in any medium. We are not obligated to maintain confidentiality, pay compensation, or respond to comments. We may monitor, edit, or remove unlawful or objectionable content. Your comments must not violate third-party rights or contain unlawful or malicious material. You are responsible for your comments’ accuracy and origin.
10. Personal Information
Your submission of personal information is governed by our Privacy Policy.
11. Errors, Inaccuracies, and Omissions
Our site may contain errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, or availability. We reserve the right to correct these and cancel orders if information is inaccurate, without prior notice, even after order submission. We have no obligation to update information except as required by law.
12. Prohibited Uses
You are prohibited from using the site for unlawful purposes, soliciting illegal acts, violating laws or intellectual property rights, harassing or discriminating, submitting false information, uploading malicious code, or interfering with security features. Violation may result in termination of your access to the Service.
13. Disclaimer of Warranties; Limitation of Liability
We do not guarantee that our Service will be uninterrupted, secure, or error-free, or that results will be accurate. The Service and products are provided “as is” without warranties. We are not liable for any damages arising from your use of the Service or products, including lost profits or data, to the maximum extent permitted by law.
14. Indemnification
You agree to indemnify and hold harmless Donrams.com, our parent, subsidiaries, affiliates, and personnel from any claims or demands, including attorneys’ fees, arising from your breach of these Terms or violation of any law or third-party rights.
15. Severability
If any provision of these Terms is unlawful or unenforceable, it will be enforced to the fullest extent permitted by law, and other provisions will remain valid.
16. Termination
Obligations and liabilities incurred before termination survive. These Terms are effective until terminated by you or us. You may terminate by ceasing to use our Services. We may terminate without notice if you fail to comply with these Terms, and you will remain liable for amounts due.
17. Entire Agreement
These Terms and related policies constitute the entire agreement between you and us, superseding prior agreements. Our failure to enforce any provision does not waive it.
18. Governing Law
These Terms are governed by the laws of the United Kingdom.
19. Changes to Terms of Service
We may update these Terms by posting changes on this page. Your continued use of the website or Service after changes constitutes acceptance. Check this page periodically for updates.
20. Contact Us
For questions about these Terms, contact our customer service team:
- Email: support@donrams.com (Recommended for faster response)
- Phone: +44 073 8430 2675
- Address: 71-75 Shelton Street Covent Garden London WC2H 9JQ United Kingdom
- Hours: Monday to Friday, 9:00 AM - 6:00 PM (GMT)
If you believe your consumer rights have been breached, you may seek advice from Citizens Advice or escalate disputes via the Online Dispute Resolution platform.
Thank you for choosing Donrams.com. We are committed to providing a transparent and reliable shopping experience.
7. Optional Tools
We may provide access to third-party tools “as is” without warranties or endorsements. Your use of these tools is at your own risk, and you should review the third-party provider’s terms. New services or features added to the website will also be subject to these Terms.
8. Third-Party Links
Our Service may include third-party content or links to third-party websites. We are not responsible for their content, accuracy, or any harm or damages related to their use. Please review third-party policies before engaging in transactions. Complaints about third-party products should be directed to the third-party.
9. User Comments, Feedback, and Other Submissions
If you submit comments (e.g., contest entries, ideas, or suggestions), we may use them without restriction, including editing, publishing, or distributing them in any medium. We are not obligated to maintain confidentiality, pay compensation, or respond to comments. We may monitor, edit, or remove unlawful or objectionable content. Your comments must not violate third-party rights or contain unlawful or malicious material. You are responsible for your comments’ accuracy and origin.
10. Personal Information
Your submission of personal information is governed by our Privacy Policy.
11. Errors, Inaccuracies, and Omissions
Our site may contain errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, or availability. We reserve the right to correct these and cancel orders if information is inaccurate, without prior notice, even after order submission. We have no obligation to update information except as required by law.
12. Prohibited Uses
You are prohibited from using the site for unlawful purposes, soliciting illegal acts, violating laws or intellectual property rights, harassing or discriminating, submitting false information, uploading malicious code, or interfering with security features. Violation may result in termination of your access to the Service.
13. Disclaimer of Warranties; Limitation of Liability
We do not guarantee that our Service will be uninterrupted, secure, or error-free, or that results will be accurate. The Service and products are provided “as is” without warranties. We are not liable for any damages arising from your use of the Service or products, including lost profits or data, to the maximum extent permitted by law.
14. Indemnification
You agree to indemnify and hold harmless Donrams.com, our parent, subsidiaries, affiliates, and personnel from any claims or demands, including attorneys’ fees, arising from your breach of these Terms or violation of any law or third-party rights.
15. Severability
If any provision of these Terms is unlawful or unenforceable, it will be enforced to the fullest extent permitted by law, and other provisions will remain valid.
16. Termination
Obligations and liabilities incurred before termination survive. These Terms are effective until terminated by you or us. You may terminate by ceasing to use our Services. We may terminate without notice if you fail to comply with these Terms, and you will remain liable for amounts due.
17. Entire Agreement
These Terms and related policies constitute the entire agreement between you and us, superseding prior agreements. Our failure to enforce any provision does not waive it.
18. Governing Law
These Terms are governed by the laws of the United Kingdom.
19. Changes to Terms of Service
We may update these Terms by posting changes on this page. Your continued use of the website or Service after changes constitutes acceptance. Check this page periodically for updates.
20. Contact Us
For questions about these Terms, contact our customer service team:
- Email: support@donrams.com
- Address: 71-75 Shelton Street Covent Garden London WC2H 9JQ United Kingdom
- Hours: Monday to Friday, 9:00 AM - 6:00 PM (GMT)
If you believe your consumer rights have been breached, you may seek advice from Citizens Advice or escalate disputes via the Online Dispute Resolution platform.
Thank you for choosing Donrams.com. We are committed to providing a transparent and reliable shopping experience.